Admin Tokopedia Store

Join Tokopedia, Indonesia's leading e-commerce platform, as an Admin Tokopedia Store in Jakarta! You'll play a pivotal role in managing our online store, ensuring seamless operations, and driving customer satisfaction. This is your chance to be part of a dynamic team that's revolutionizing the way Indonesians shop online.

As an Admin Tokopedia Store, you'll be at the heart of our operations, handling everything from inventory management to customer service. You'll use tools like Shopee Manager and Google Sheets to streamline processes, and your attention to detail will ensure our store runs smoothly. This role offers excellent opportunities for growth and development, with the chance to learn from industry experts and contribute to the success of one of Indonesia's most beloved brands.

📋 Tanggung Jawab Pekerjaan

• Manage inventory and product listings on Tokopedia using Shopee Manager and Google Sheets.
• Process and fulfill customer orders accurately and efficiently.
• Handle customer inquiries and complaints, ensuring high levels of satisfaction.
• Monitor store performance and sales data, providing regular reports to the team.
• Collaborate with the marketing team to promote products and drive sales.
• Stay up-to-date with industry trends and best practices in e-commerce.
• Participate in team meetings and contribute to the continuous improvement of store operations.
• Ensure compliance with Tokopedia's policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in e-commerce or retail administration.
• Proficient in using Shopee Manager and Google Sheets.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with Indonesian e-commerce market and consumer behavior.
• Bachelor's degree in Business Administration, Information Technology, or related field.
• Fluency in both written and spoken Indonesian.

🛠️ Keahlian

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