Client Relationship Manager - The Specialist Program (Medan)

Join CIMB Niaga as a Client Relationship Manager in our Specialist Program and take your career to new heights in the dynamic world of banking and finance. Based in Medan, Sumatera Utara, this role offers a unique opportunity to build lasting relationships with our clients in the thriving Sumatera region. As a Client Relationship Manager, you'll be at the heart of our operations, ensuring our clients receive the best possible service and support.

In this role, you'll work closely with our clients to understand their needs and provide tailored solutions. You'll use industry-leading tools like Salesforce and CIMB Niaga's proprietary CRM system to manage client interactions, track performance, and drive business growth. This is a fantastic opportunity for someone looking to make a real impact in the banking and finance sector.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with existing and potential clients in the Sumatera region.
• Use Salesforce and CIMB Niaga's CRM system to manage client interactions and track performance.
• Provide tailored financial solutions and advice to clients, ensuring their needs are met.
• Monitor client satisfaction and address any issues promptly to maintain high levels of service.
• Collaborate with the sales and marketing teams to drive business growth and expansion.
• Stay up-to-date with industry trends and regulations to provide informed advice to clients.
• Participate in training and development programs to enhance your skills and knowledge.
• Contribute to the success of the Specialist Program and the overall growth of CIMB Niaga.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 3 years of experience in a client-facing role in the banking or finance sector.
• Strong understanding of financial products and services, with a focus on retail banking.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
• Proficient in using Salesforce and other CRM systems.
• Knowledge of Indonesian banking regulations and industry standards.
• Fluency in both English and Indonesian.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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