Customer Service Specialist - Import Freight Forwarding

Join PT Translog Bumi Indonesia, a leading name in logistics and freight forwarding, as we expand our operations in Bali. We are seeking a dynamic Customer Service Specialist to manage and facilitate import, export, and domestic shipments with our clients. Our company is committed to providing efficient and reliable logistics solutions, and we are looking for a skilled professional to join our team in Denpasar, Badung. This role offers a unique opportunity to work with a diverse range of clients and contribute to our growth in the logistics industry.

As a Customer Service Specialist at PT Translog Bumi Indonesia, you will be responsible for providing excellent customer service, managing client inquiries, and coordinating shipments. You will work closely with our team to ensure that all shipments are handled efficiently and meet our clients' expectations. This role is perfect for someone who is passionate about logistics and customer service, and who wants to be part of a growing company in Bali.

We offer a competitive salary package and a dynamic work environment. If you are looking for a challenging and rewarding career in the logistics industry, we encourage you to apply for this position.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service to clients and ensure their satisfaction with our services.
• Manage and coordinate import, export, and domestic shipments, from booking to delivery.
• Handle client inquiries and resolve any issues that may arise.
• Work with our team to ensure that all shipments are handled efficiently and meet our clients' expectations.
• Use our logistics management software to track and manage shipments.
• Maintain accurate and up-to-date records of all shipments.
• Assist in the development and implementation of new customer service initiatives.
• Participate in team meetings and contribute to the development of our logistics operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, or a related field.
• Minimum of 3 years of experience in customer service or logistics.
• Strong knowledge of import, export, and domestic shipping procedures.
• Familiarity with logistics management software, such as SAP or Oracle.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in Indonesian and English.
• Valid driver's license and a reliable vehicle for business use.

🛠️ Keahlian

Lowongan Terkait