Field Support Technician - Banten
Join Mitracomm Ekasarana as a Field Support Technician in Banten and play a crucial role in ensuring seamless technical operations for our clients. This position offers an exciting opportunity to work in a dynamic environment, providing on-site technical support and troubleshooting for various network and communication systems. As a Field Support Technician, you will be part of a team that ensures our clients' operations run smoothly, addressing any technical issues promptly and efficiently.
Mitracomm Ekasarana is a leading provider of integrated technology solutions, serving a diverse range of clients across Banten. Our commitment to excellence and innovation drives us to deliver top-notch services and support. In this role, you will have the chance to work with cutting-edge technologies and contribute to the success of our clients' operations.
📋 Tanggung Jawab Pekerjaan
- Provide on-site technical support and troubleshooting for network and communication systems.
- Install, configure, and maintain network equipment and devices.
- Conduct regular inspections and maintenance of network infrastructure.
- Document technical issues, solutions, and maintenance activities.
- Collaborate with cross-functional teams to resolve complex technical problems.
- Ensure compliance with industry standards and best practices.
- Provide training and guidance to clients on the use and maintenance of network equipment.
- Participate in continuous improvement initiatives to enhance technical operations.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Computer Science, Telecommunications, or a related field.
- Minimum of 2 years of experience in field support or a similar role.
- Certifications in networking technologies (e.g., Cisco, Juniper) are a plus.
- Familiarity with network protocols and troubleshooting techniques.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation.
🛠️ Keahlian
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